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CCNP Collaboration



This course is a comprehensive combo of major CCNP certifications namely Implementing Cisco Collaboration Applications v1.0, Troubleshooting Cisco IP Telephony and Video 1.0, Implementing Cisco IP Telephony and Video, Part 1 -1.0 and Implementing Cisco IP Telephony and Video Part 2- v1.0. The course endeavours to impart knowledge about call routing in very much details along with the global dial plans. The cisco expressway series illustrates mobile remote access and Cisco VCS and CUCM integration during the course.


Various deployment scenarios for voice messaging, features of Unified Presence, CUIM and Jabber integration are the featured course highlights. ILS issue handling, troubleshooting with CUCM mobility features and its deployment along with various media resources for the basis of the course. In all, this course provides the extensive technical know-how of various CCNP video and telephony products.

Course Content / Exam(s)

Schedule for CCNP Collaboration

Course Name Exam # Duration (days)
Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) 1.0 300-070 5
Implementing Cisco IP Telephony and Video Part 2 (CIPTV2) v1.0 300-075 5
Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) 1.0 300-080 6
Implementing Cisco Collaboration Applications (CAPPS) v1.0 300-085 6
Total   22

Course Prerequisites

  • CCNA Collaboration


CCNP Collaboration Benefits

Upon Completion of this Course, you will accomplish following:-

  • Apply Cisco Unity Connection while deploying Cisco Unified Communications Manager
  • Implement Cisco Unity Express during the deployment of Cisco Unified Communications Manager Express d
  • Configure and deploy Cisco Jabber Desktop and Mobile and Cisco Unified IM and Presence using BYOD
  • Cisco VCS and Cisco TMS and Cisco collaboration deployment integration
  • Understand the use of  CUCM in Cisco Collaboration Solution
  • Understand the architecture, functions, redundancy options, and deployment of CUCM
  • Understand the role of dial plan and on-cluster calling
  • Configure SIP gateways, H.323 and MGCP
  • Identify the media resources types supporter by CUCM and configuring them
  • Deploying audio and video conferencing devices supported with built-in CUCM software audio bridge, and Cisco Telepresence conferencing products
  • Understand QoS in conjunction to the QoS toolkit
  • Identify deployment issues and solutions across multiple sites
  • Configure and implement desired dial plan elements
  • Apply resilient call-processing within remote sites through MGCP failback and Cisco Unified SRST
  • Prevent IP WAN over subscription by managing the bandwidth and CAC
  • Enforce  Cisco Unified Mobility, Device Mobility and Cisco Extension Mobility
  • Enable Cisco Expressway Series and VCS Control
  • Specify and apply ILS and CCS
  • Troubleshoot Cisco Collaboration Solutions
  • Troubleshoot CUCM
  • Troubleshoot Cisco VCS Control and VCS Expressway
  • Handle Call Setup Issues
  • Identify  and resolve ILS and GDPR Issues
  • Understand CUCM Mobility Features
  • Identify Cisco Telepresence Management Suite Issues
  • Understand Voice Quality and Media Resources Issues